FAQs.

Frequently Asked Questions.

Here to help you.

What is Blaze Messenger?

Blaze Messenger is an app for Apple Watch developed by VoiceBeam GmbH that lets you connect and manage your WhatsApp account directly from your watch. With Blaze Messenger, you can view and respond to messages, access your chat history, and participate in 1-on-1 (group chats are in the works). It allows you to stay connected and manage your conversations even without your iPhone nearby.
Blaze Messenger is an independent app and is not affiliated with or endorsed by WhatsApp or Meta Platforms, Inc.

How does Blaze Messenger work?

Blaze Messenger consists of three main components:

· An Apple Watch app that runs on your Apple Watch (the Blaze Messenger itself).
· An iPhone app to manage your connections, upgrade options and a live feedback chat.
· A web service that connects Blaze Messenger to WhatsApp.

Blaze Messenger is only available on iOS and WatchOS. No other platforms are currently supported.

Is Blaze Messenger free to use?

Yes, Blaze Messenger is free to use. However, we will be offering a Pro version with enhanced features for a subscription fee in the future. In the meantime there is only one version of Blaze Messenger and that is free to use.

How much does Blaze Messenger Pro cost? 

Blaze Messenger Pro will be priced at 2.99€ per month or 19.99€ per year. You can cancel your subscription anytime in the Settings app on your iPhone. 

What are the benefits of Blaze Messenger Pro?

The Pro version of Blaze Messenger includes:

· Ability to connect and manage multiple accounts.
· Access full chat history on your Apple Watch.
· Support for both 1-on-1 and group chats on your Apple Watch.
· Unlimited AI features, including the latest AI model from OpenAI for voice message transcription and summarization.
· HD media support.

Can I use Blaze Messenger for group chats?

The current version of Blaze Messenger (as of January 2025) only supports 1-on-1 chats. Support for group chats will be added by February 2025.

What WhatsApp features are supported?

The goal for Blaze Messenger is to support all of the features that you use on a daily basis on WhatsApp.

As of now Blaze Messenger supports most of the core features like:
· sending/receiving messages
· recording/listening to voice messages
· 1-on-1 chats
· images in HD
· emojis
· emoji reactions
· message replies
· deleting sent messages

For other features, like group chats, calls, locations sharing, disappearing messages, polls and creating new group chats, you will need to open the WhatsApp smartphone app to perform that action. Over time we will be adding the missing features to Blaze Messenger. If you have specific feature requests, please email us at contact@blazemessenger.com

How can I get more support or provide feedback?

For individual support, please email us at contact@blazemessenger.com. We’re here to assist you!

Is Blaze Messenger safe to use?

Blaze Messenger is designed with your privacy and security in mind. We use state-of-the-art encryption technology to protect your chats and ensure all connections are secure. For AI features, parts of your chats are processed on protected servers for transcription and summarization, but no data is stored or used for training purposes. For more details see our Privacy Policy.

How do I cancel my Pro subscription?

You will be able to cancel your subscription by opening the Settings app on your iPhone. Go to Apple ID and open the “Subscriptions” tab.

How does Blaze Messenger connect to encrypted chat networks like WhatsApp?

When sending and receiving WhatsApp messages, the Blaze Messenger WhatsApp bridge acts as a relay. For example, if you send a message from Blaze Messenger to a friend on WhatsApp, the message is encrypted on your Blaze Messenger client, sent to the bridge, which decrypts and re-encrypts the message with WhatsApp's proprietary encryption protocol.

What data does Blaze Messenger collect?

In order to provide the service, Blaze Messenger collects device information, including OS, hardware, public IP addresses, network routing information, information on the installed Blaze Messenger client and other device settings. Blaze Messenger also uses user account information, such as phone numbers, to authenticate users to their accounts.

See our Privacy Policy for more details on how we collect and use personal information.

Have a security concern about using Blaze Messenger?

Get in touch with our security team at security@blazemessenger.com to disclose any security vulnerabilities.

Still have questions? Email us at contact@blazemessenger.com
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