February 2025
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Our Commitment to Privacy
Blaze Messenger and VoiceBeam GmbH are dedicated to protecting your privacy. We do not monetize your data, serve ads, or allow trackers. Our mission is to provide a great messaging experience while ensuring your data remains private and secure.
This Privacy Statement explains how we collect, process, and protect your personal information (e.g., name, email) and non-personal information (data that does not identify you). If personal and non-personal information are combined, we treat the entire set as personal information.

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Information Collection & Usage

We collect data in the following ways:

• Directly from you – when you provide your phone number, contacts, messages, audio, photos, or other uploaded data.
• From others – when someone shares information about you with us.
• Automatically – as part of our services to improve user experience and functionality.

We use this data only as permitted by you and to enhance your experience. Examples include:

• Importing messages to display in your chat history.
• Matching contact names with phone numbers (processed on-device).
• Allowing media sharing (images, videos, voice messages) in chats.

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Information Sharing

We do not sell your personal information. We only share it in the following cases:

• With your consent – when you authorize us to share data.
• With service providers – only if they meet our privacy standards.
• To comply with legal obligations – when required by law, with notification unless prohibited.
• To prevent harm – when necessary to protect rights, property, or safety.
• During corporate restructuring – if Blaze Messenger undergoes an acquisition or reorganization.

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Data Protection

We use strong security measures to protect your personal information. In case of a security breach, we will notify you promptly. We retain personal data only as long as needed for its intended purpose and securely delete it afterward, unless legally required otherwise.

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AI Assistant & OpenAI Processing

Blaze Messenger integrates an AI assistant to help users compose and refine messages using OpenAI’s language models.

• How it works: When you use the AI assistant, your voice input or text request is securely transmitted to OpenAI for processing. The AI then generates a suggested response based on your instructions.
• Contextual Awareness: To improve response quality, the AI assistant may access the last few messages in your chat to provide relevant suggestions.
• Data Use & Privacy: OpenAI processes your input only for real-time message generation. Your data is not used for AI model training or any purpose beyond fulfilling your request.
• Data Retention: Blaze Messenger does not store AI-generated responses or retain voice input beyond the intended use.
• Security: We implement encryption and strict security protocols to safeguard all AI interactions.
• Opt-out: You can disable the AI assistant in Blaze Messenger settings at any time.

For more details on OpenAI’s data policies, refer to OpenAI API Data Usage Policies.

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Cross-Border Data Storage
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Your data may be stored on servers outside your home country. By using our services, you consent to this transfer. Regardless of location, we comply with applicable data protection laws.

Children's Privacy‍

We don’t want your personal information if you’re under 16. Do not provide it to us. If your child is under 16 and you believe your child has provided us with their personal information, please contact us to have such information removed.

Your Rights (GDPR & CCPA Compliance)
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For users in the EU, EEA, Switzerland, and California, you have the following rights:

• Right to know what personal data is collected.
• Right to access and obtain a copy of your data.
• Right to know if personal data is shared and with whom.
• Right to request deletion of your personal information.
• Right to non-discrimination for exercising privacy rights.

For data requests, email us at privacy@blazemessenger.com. If we cannot resolve your concern, you may contact your local data protection authority.

Data Subject Access Requests
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If you wish to update, delete or change personal information Blaze Messenger may hold, contact us at privacy@blazemessenger.com
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Changes
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We may update this statement as needed. Changes will be posted with an effective date. Continued use of Blaze Messenger after updates constitutes acceptance of the revised policy.
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Contact Us
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For privacy-related inquiries, reach us at privacy@blazemessenger.com

Blaze Messenger is a product of VoiceBeam GmbH.